If you are having problems within your Chapter, which National Board of Directors officer should you contact?

If you are having problems within your Chapter, which National Board of Directors officer should you contact?

• A. Director of Programs
• B. Director of Expansion
• C. Director of Finance & Budgets
• D. Director of Membership

Answer: (D)

When problems happen within your Chapter, the person best to reach is the Director of Membership. This role focuses on member experience, recruitment, retention, and providing support to chapters. They’re the go-to for issues about how members interact, engagement problems, or any membership-related concerns, and they can connect you with the right resources or mediate to help resolve the situation. The other officers handle different areas—programs, expansion, and finances—so they aren’t the primary contact for internal chapter problems. Connecting with the Director of Membership ensures you’re addressing the issue through the lens of member support and chapter health, with the appropriate guidance and coordination to fix it.

When problems happen within your Chapter, the person best to reach is the Director of Membership. This role focuses on member experience, recruitment, retention, and providing support to chapters. They’re the go-to for issues about how members interact, engagement problems, or any membership-related concerns, and they can connect you with the right resources or mediate to help resolve the situation. The other officers handle different areas—programs, expansion, and finances—so they aren’t the primary contact for internal chapter problems. Connecting with the Director of Membership ensures you’re addressing the issue through the lens of member support and chapter health, with the appropriate guidance and coordination to fix it.